Trust Center
The SurgeryPlanet Trust Center explains how we create, review, and maintain the content and services you rely on to make informed healthcare decisions. We are committed to transparency about our processes, limitations, and responsibilities.
How SurgeryPlanet Creates Content
All informational content on SurgeryPlanet is created through a defined editorial process:
- Research & drafting — Content is initially drafted based on current medical literature, established clinical guidelines, and authoritative sources in medical tourism and international healthcare
- Medical review — Content with clinical or procedural information is reviewed by qualified medical professionals for accuracy, completeness, and safety. See our Medical Review Process
- Editorial review — Content is reviewed for clarity, readability, and compliance with our Editorial Policy
- Regular updates — Content is periodically reviewed and updated. Each page displays its last-updated date
Medical Review Process
Content containing medical, procedural, or clinical information is reviewed by qualified medical professionals. Our review process ensures that information about procedures, risks, recovery, and outcomes is accurate, balanced, and includes appropriate safety context. See our complete Medical Review Process for details on reviewer qualifications, review criteria, and frequency.
How Hospital Information Is Verified
Hospitals listed on SurgeryPlanet undergo a verification process. We verify: JCI, ISO, or equivalent national accreditation status, licensure with the relevant national health authority, facility details and services claimed, and international patient services capabilities. Hospitals must maintain current accreditation to remain listed. See our Hospital Verification Policy for full details.
How Surgeon Information Is Verified
Surgeons listed on SurgeryPlanet undergo credential verification. We verify: medical license with the national medical council, board certification in claimed specialties, and absence of active disciplinary actions. We do not independently verify outcomes data, complication rates, or patient satisfaction claims. See our Doctor Verification Policy for full details on what we verify and what we do not.
How Cost Estimates Are Handled
Cost estimates provided through SurgeryPlanet are based on information supplied by partner hospitals. They represent all-inclusive treatment package prices at the time of quoting. Actual costs may vary based on individual medical circumstances, currency fluctuations, changes in hospital pricing, and unforeseen complications. See our Cost Estimation Policy for limitations and guidance.
How Medical Tourism Guidance Is Reviewed
Our medical tourism guidance — including planning guides, recovery information, safety checklists, and procedure-specific content — is reviewed to ensure it: reflects current understanding of medical tourism practices, includes appropriate safety warnings and disclaimers, does not make outcome guarantees, and clearly distinguishes between factual information and general guidance. All recovery timelines include explicit statements that recovery varies by patient.
Advertising and Sponsored Content Policy
SurgeryPlanet may display advertisements and may receive compensation from partner hospitals when patients choose to proceed with treatment. Sponsored content is clearly labeled. Advertising does not influence our editorial content, hospital rankings, or recommendations. See our Advertising Policy for full details.
Corrections Process
We are committed to correcting errors promptly. If you identify inaccurate, outdated, or misleading information on SurgeryPlanet, please contact us. We investigate reported issues and correct verified errors. Corrections are documented. See our Corrections Policy for how to report issues and what to expect.
Emergency Disclaimer
SurgeryPlanet is not an emergency service. If you are experiencing a medical emergency, call your local emergency number immediately. Our content, second opinion service, and quote process are designed for non-urgent, planned medical travel. They are not suitable for emergency medical situations. See our Emergency Disclaimer.
Policies & Disclaimers
- Medical Disclaimer — Limitations of our content and services
- Emergency Disclaimer — This is not an emergency service
- Editorial Policy — How we create and maintain content
- Medical Review Process — How clinical content is reviewed
- Hospital Verification Policy — How hospital information is verified
- Doctor Verification Policy — How surgeon credentials are verified
- Cost Estimation Policy — How cost estimates work
- Advertising Policy — Advertising and sponsorship disclosure
- Corrections Policy — How to report and correct errors
- Privacy Policy — How we handle your data
- Terms & Conditions — Terms of using our website
- AI Content Policy — Use of AI in content creation
Contact the Editorial Team
For questions about our content, policies, or verification processes, contact our editorial team at editorial@surgeryplanet.com. For corrections, see our Corrections Policy. For privacy-related inquiries, email privacy@surgeryplanet.com.