Q: How long does the complete medical tourism process take?
A: The typical timeline is 4–12 weeks from initial inquiry to your procedure date. This includes: 1–2 weeks for research and quotes, 2–4 weeks for decision-making and planning, 2–4 weeks for travel arrangements and document preparation. Complex procedures may require 3–6 months. Urgent cases can often be expedited to 2–4 weeks.
Q: Can SurgeryPlanet speed up the process?
A: Yes. With our extensive network of 500+ hospitals across 30+ countries, we can typically provide treatment plans and quotes within 48–72 hours of receiving your medical records. We handle hospital coordination, surgeon scheduling, and documentation — saving you weeks of back-and-forth communication.
Q: What if I change my mind after getting quotes?
A: There is absolutely no obligation. You are free to compare your options, take your time deciding, or walk away entirely. SurgeryPlanet's service is completely free to you — we only earn a referral fee from the hospital if you choose to proceed. We never pressure you to make a decision.
Q: Can I speak to the surgeon before committing?
A: Yes, and we strongly encourage it. We arrange video consultations with your prospective surgeon(s) before you make any commitment. This allows you to discuss your case, ask questions about their experience, understand the proposed treatment plan, and assess your comfort level with the surgeon. See How to Choose a Surgeon Abroad for a list of questions to ask.
Q: What happens after I choose a hospital and surgeon?
A: SurgeryPlanet coordinates your procedure date, helps with visa invitation letters, provides a detailed treatment and cost plan, arranges accommodation and airport transfers if desired, and ensures your medical records are with the hospital before you arrive. We also provide a dedicated patient coordinator who remains available throughout your stay.
Q: What if I need follow-up care after returning home?
A: This is a critical part of the process (Step 8). You'll receive a comprehensive discharge summary, operative notes, imaging on CD/DVD, and a follow-up plan. We recommend identifying and meeting with a local doctor before you travel who agrees to manage your post-operative care. Share your treatment plan with them in advance.